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100% Hassle - Free Returns

We will accept all the returns up to 30 days, if you are not 100% satisfied. You can
return the product up to 30 days from the shipment date for exchange or

  • If you received the incorrect rug or your rug is damaged we will provide a replacement
    at no additional cost.

  • On exchanges no restocking fees will be charged if you exchange with another item of
    same or greater value.

  • Special Delivery, international shipments and returns will be charged 25% restocking

  • Shipping Returns are customers responsibility, we will not reimburse return shipment

  • Please note that the color descriptions and images shown have been supplied by the manufacturer. The actual
    pattern may vary as it is scaled to fit each rug's size and shape. All sizes and colors are approximate. We encourage
    all customers to view these products in person whenever possible. We cannot be held responsible for individual
    monitor settings. If you are unsure of the true colors, please contact us, we are here to help.

    Please contact us at before sending any merchandise
    back or call us at 1-888-582-3572 for a return authorization number.
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